How and when do you send? We send our items with Australia Post who may utilise a third party courier for International deliveries. Most orders are sent within 7-10 business days of placing the order. Simply contact us for expected delivery dates or to let us know if an order is urgent.

Can I arrange a local pickup? Local pickup is not available.

What if I need my order urgently? Please let us know if you require your purchase to get to you by a certain date and we will assist where possible.

Tracking your shipment Once an order is sent, customers will receive a shipment confirmation email with a tracking number. It takes approx. 24 hours for tracking numbers to update. It is important that you watch the progress of your tracking in case of any delays or issues with the freight company. If there are any problems we recommend that the customer contacts the freight company or notifies us by email immediately.

Do you sell overseas? Yes we sell our products Worldwide.

Importation & Taxes

New Zealand Import Taxes... NZ customs requires GST to be paid on arrival of products over NZD$400 in value. It is the customer's responsibility to pay these charges. If you would like more information please feel free to email us.

Rest of World Import Requirements... please check your countries import conditions and taxes before purchase. We can assist with some information so feel free to email us.